The Quay Hotel and Spa
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1 night
1 room, 2 adults, 0 children
All properties in Conwy

The Quay Hotel and Spa

No.1 of 4-Star Select Hotels in Conwy
Deganwy Quay, Conwy, LL31 9DJ, United Kingdom
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Amenities
Golf course
Indoor swimming pool
Hiking
Sauna
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This spa hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.4 mi (2.3 km) from Cineworld Llandudno.
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 101 reviews
Surroundings
Train: Deganwy
(510m)
Train: Llandudno Junction Railway Station
(2.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Twin Room
4

Superior Twin Room

2 Single bed
Has window
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Bathtub or shower
Room Details
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Executive Room With Double Bed
6

Executive Room With Double Bed

1 Double bed
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Room Details
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King Suite
2

King Suite

Bedroom 1:1 King bed
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Room Details
Check Availability
Superior Double Room with Disabled Access
2

Superior Double Room with Disabled Access

1 Double bed
Has window
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Accessible toilet
Room Details
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Executive Double Room with Estuary View

Executive Double Room with Estuary View

1 Double bed
Has window
Non-smoking
Bathtub or shower
Room Details
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Executive Twin Room
2

Executive Twin Room

Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Room Details
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Executive Twin Room

Executive Twin Room

1 King bed
Non-smoking
Accessible toilet
Bathtub or shower
Room Details
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Luxury Twin Room (Suite)

Luxury Twin Room (Suite)

1 King bed
Non-smoking
Bathtub or shower
Room Details
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Luxury Double Room (Penthouse)
3

Luxury Double Room (Penthouse)

Bedroom 1:1 King bed
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Room Details
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Superior Room
7

Superior Room

1 Double bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Room Details
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Luxury Double Suite with Estuary View

Luxury Double Suite with Estuary View

Bedroom 1:1 King bed
Has window
Non-smoking
Bathtub or shower
Room Details
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Luxury Double Penthouse with Estuary View

Luxury Double Penthouse with Estuary View

Bedroom 1:1 King bed
Has window
Non-smoking
Bathtub or shower
Room Details
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Luxury Twin Room (Suite)
2

Luxury Twin Room (Suite)

Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Room Details
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Guest Reviews

8.8/10
Very Good
101 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Conwy
Most Mentioned
C‍h‍e‍l‍s‍e‍a
April 17, 2023
What a wonderful hotel , me and husband loved it . The room was beautiful and great. The staff so helpful and friendly. The location is just stunning. I would happily stay at this hotel again
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
Easy accessible for a disabled person. Lovely staff extremely helpful and couldn’t do enough for you. Very comfortable room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
Another fantastic sisters spa break. The Quay never fails to impress. Its main asset is the lovely staff, all friendly and professional, then of course the setting and surroundings. Thank you again
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 4, 2025
We celebrated our weddings at the Quay Hotel & Spa …. It exceeded our expectations, it was just perfect. The venue, food, location and staff were amazing. The quality of the food and service was brilliant .All our guests were delighted with everything- the ceremony room overlooking Conwy castle and the estuary was lovely - the wedding breakfast was served with precision … no detail was overlooked. The evening started with a beautiful sunset -to welcome our evening guests … who joined us in a wonderful party. Our suite had views of the castle and estuary and the lovely touches in our room made it even more special. We highly recommend the Quay Hotel and Spa for a wedding or a perfect stay away. Special thanks to Sophie,Jane and Terri (and all the hotel teams) for their wonderful help, organisation and care … nothing was too much trouble - thank you!! Sarah & Ed xx
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
I really enjoyed my stay at The Quay Hotel and Spa, everyone was super friendly and made my stay very enjoyable. The spa area was great, I used the pool almost every day. The location was perfect for me and the views are just amazing, right on the Conwy Estuary with amazing views of Conwy Castle and the Conwy mountain range.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2025
The hotel and facilities were excellent, with a welcoming and professional team throughout. The spa was outstanding, and every member of staff was friendly, helpful, and attentive, making the stay truly enjoyable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2025
Beautiful hotel with pleasant staff. On the whole a lovely stay. Would definitely return to the Spa. Food delicious but would have liked a little hotter! Ridiculous to have a supplement on the salmon dish and the cherry and chocolate tart !!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2025
Great location, lovely rooms, friendly staff. The spa was nice with lovely treatment rooms and various treatments on offer. Food was delicious, we ate breakfast which was included and dinner in the Cove Bar, that was busy on Friday night and you could not book so get there by 7pm. Loads of easy parking and a 30 minute stroll to Conwy Castle if you did not want to drive there.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2025
Another fantastic stay at the quay hotel! Service friendly and personable. Room beautiful, clean and spacious. Used the leisure facilities and enjoyed the pool, steam room and sauna. Highly recommend we had a very relaxing time.

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2007
  • Number of Rooms: 77
Phone:+44-1492564100
When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This spa hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.4 mi (2.3 km) from Cineworld Llandudno.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, wedding services, and a banquet hall.

Enjoy local cuisine at Marina Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7 AM to 10 AM.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for The Quay Hotel and Spa?

The cancellation policy for The Quay Hotel and Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Quay Hotel and Spa?

Standard check-in time at The Quay Hotel and Spa is 15:00 and check-out time is 11:00.

Does The Quay Hotel and Spa provide breakfast?

Yes, Breakfast is offered at The Quay Hotel and Spa. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the The Quay Hotel and Spa?

As much as we love pets, unfortunately, we are unable to accommodate them in The Quay Hotel and Spa.

About This Property

Nearest Train StationDeganwy
Distance to Train Station0.51KM
Average Price FromSAR1084
Hotel Star Rating4